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Seamless Team
Communication

Internal messaging, real-time SMS via Twilio, push notifications to iOS and Android, email alerts, and broadcast messaging to jobs, departments, and assets — all from one unified platform.

4
Message Types
SMS
Real-Time SMS
Push
iOS & Android
Configurable Alerts
Messaging Dashboard

One Inbox for Everything

A full-screen messaging interface built into the platform. Conversations are threaded, searchable, and filterable — giving your team a single place for all internal and SMS communication.

  • Sidebar conversation list with channel filtering (All / Internal / SMS)
  • Live polling — messages refresh every 5 seconds
  • Compose new messages with recipient type selection
  • Dashboard widgets with unread counts and quick-open modals
AXITRAQ Messaging Dashboard
Message Types

Four Ways to Reach Your Team

Whether it's a one-on-one conversation, a broadcast to an entire job site, or a department-wide update — AXITRAQ has you covered with purpose-built message types.

Direct (1:1)

Private messages to any employee, contractor, or contact. Supports internal and SMS channels per conversation.

Job Broadcast

Instantly message all employees and contractors assigned to a specific job. Keep every team member aligned.

Department

Broadcast to all employees in a department or branch. Perfect for company-wide updates and announcements.

Asset Broadcast

Reach all employees assigned to or currently using an asset. Ideal for urgent safety notices or status changes.

SMS Integration

Two-Way SMS via Twilio

Send and receive SMS messages directly from the AXITRAQ dashboard. Each company configures their own Twilio account for complete control over costs, sender identity, and monthly limits.

  • Outbound SMS with sender name displayed internally
  • Inbound SMS webhook for automatic reply handling
  • Automatic sender identification via phone-to-employee mapping
  • Delivery status tracking and configurable monthly limits
AXITRAQ SMS Integration via Twilio
Push Notifications

Instant Alerts to Every Device

Native push notifications via Apple Push Notification service (APNs) for iOS and Firebase Cloud Messaging (FCM) for Android. Your team gets alerted instantly, wherever they are.

  • New message alerts (internal and SMS)
  • Inbound SMS reply notifications
  • Signature request and completion alerts
  • Device token registration and lifecycle management
AXITRAQ Push Notifications
Email Notifications

Branded Emails, Delivered Reliably

Branded AXITRAQ HTML email templates with the gold/dark theme, responsive layout, and optional call-to-action buttons. Sent via authenticated SMTP for reliable delivery to every inbox.

  • Registration expiry alerts at 7, 14, and 30 days
  • Qualification expiry notifications per type
  • New account signup alerts for platform admins
  • Multipart encoding with plain-text and HTML
AXITRAQ Email Notifications
In-App Notifications

Stay Informed Without Leaving the Platform

A real-time notification feed right inside the AXITRAQ dashboard. Unread badges on the sidebar, a dedicated notification bell, and dashboard widgets ensure nothing slips through the cracks.

  • Dashboard widget with recent notifications and unread count
  • Sidebar bell icon with live unread badge
  • Maintenance due, inspection results, and checklist alerts
  • Background polling every 30 seconds for live updates
AXITRAQ In-App Notifications
Notification Preferences

Your Alerts, Your Way

Every user can fine-tune their notification preferences per type. Toggle email, SMS, and in-app channels independently for each notification category — so your team only gets the alerts that matter to them.

  • Per-user email, SMS, and in-app toggles
  • Granular messaging permissions per role
  • Configurable contacts per registration alert
  • Duplicate alert prevention with last-sent tracking
AXITRAQ Notification Preferences
Mobile API

17 Dedicated API Endpoints

The mobile app has full messaging and notification capabilities via a dedicated REST API. Every feature available on the web is accessible from the field.

Conversations

List conversations with unread counts, channel filtering, and participant details

Send Messages

Send internal or SMS messages with channel selection per conversation

Contacts

Permission-filtered contact list for composing new messages

Search

Full-text search across all messages and conversations

Notifications

Paginated notification list with read/unread status management

Push Tokens

Register and deactivate device tokens for push notification delivery

Ready to Connect
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