Core Feature

Complete Workforce
Management

Manage employees, contractors, and clients from one unified platform. Track qualifications with an interactive matrix, motivate teams with a points-based rewards system, and control access with custom roles and granular permissions.

Employee Management

10 Dedicated Tabs per Employee

Every employee gets a comprehensive digital profile with dedicated tabs covering personal details, qualifications, asset access, timesheets, emergency contacts, location history, rewards, signatures, user accounts, and photos.

Details

Personal info, employment dates, department, award, superannuation, tax category, hourly rate

Qualifications

Licence and certification tracking with document uploads, expiry alerts, and colour-coded status

Asset Access

Manage which assets this employee is authorised to operate

Timesheets

All entries with daily, weekly, fortnightly, and monthly summary grouping

Emergency Contacts

Full CRUD for unlimited contacts with priority ordering

Location History

Interactive Leaflet map with current and historical GPS positions and date range filter

Rewards

Points balance, earned/deducted summaries, manual adjustments, and full history log

Signature

Signature profile setup and authority document upload for form signing workflows

User Account

Create/manage login, edit role, 2FA, password reset, login history, and trusted devices

Photos

All photos captured by this employee across all entities in the platform

Qualifications & Matrix

Interactive Qualifications Dashboard

A cross-reference matrix showing every worker versus every qualification type. Colour-coded cells instantly reveal who’s current, expiring, or expired. Click any cell for details, configure alert thresholds per type, and enable self-service renewal for employees.

Colour-coded status: green (current), orange (due), red (expired)
10 default qualification types with unlimited custom types
Configurable due warning days and alert channels per type
Self-service renewal via mobile app when enabled

Employee Rewards

Points-Based Incentive System

Motivate your team with an automated points system. Earn points for on-time timesheets and completed checklists; lose points for missed or late submissions. Management can manually adjust with notes, and balances are visible on the mobile app dashboard.

+5 for on-time timesheets, −10 for late submissions
+3 for materials logged, +2 for post-stop checklists completed
Configurable rules per company: enable/disable, point values
Colour-coded badges: green ≥ 80, amber ≥ 40, red < 40

Contractor Management

Streamlined Contractor Profiles

Contractors share the same powerful management interface as employees with additional business-specific fields. Track company/VAT number, VAT calculations, insurance policies with document uploads, and manage multiple individual contractors under shared contractor companies.

Company number, VAT, and fixed hourly rate tracking
Insurance policy CRUD with document uploads per company
Shared contractor companies for multi-contractor businesses
Same qualifications, timesheets, and access control as employees

Client Management

Individual & Business Clients

Manage both individual and business clients with dedicated tabs for addresses, contacts, payment terms, a timestamped contact journal, linked jobs, invoices, documents with per-person access control, and drag-and-drop photo uploads.

Individual and Business client types with ABN/ACN
Timestamped contact journal with method and subject tracking
Client journal entries surface on linked jobs automatically
Quick-create clients inline from job edit pages

Custom Roles & Permissions

Fine-Grained Access Control

Beyond the three system defaults (Admin, Manager, Operator), create unlimited custom roles like Site Supervisor, Warehouse Lead, or Fleet Coordinator. Each role gets granular default permissions across 20+ sections with view, create, edit, and delete levels.

3 system defaults: Admin, Manager, Operator
Unlimited custom roles with name, description, base level
20+ permission sections: Assets, Jobs, Parts, Reports, etc.
“Apply Defaults” pushes permissions to all users of that role

User Account Management

Complete Account Lifecycle

Create and manage user accounts directly from employee or contractor edit pages. Assign roles with plan quota enforcement, manage 2FA settings, reset passwords, review login history, and revoke trusted devices individually or in bulk.

Account creation with role assignment and plan quota checks
2FA management and password reset capabilities
Last 20 login entries with device and location info
Trusted device management with individual and bulk revocation

Complete WorkforceManagement